Frequently Asked Questions:
Find answers to your general questions
Common customer questions. If we didn't answer your question below feel free to give us a call or fill out our contact us form.
How is 4 Seasons Senior Living different from traditional nursing homes?
The main difference between a residential care home assisted living, and nursing homes is the level of care a resident receives and the freedom the resident is allowed. The hurdle is to find the level of care that meets your loved one's needs and will continue to do for quite some time.
Are bedrooms furnished or unfurnished?
Our bedrooms are unfurnished. We do have some furniture pieces you are welcome to borrow. Our Admission Director will sort everything out before your move-in date to have everything set up when you move in.
What is your pet policy?
We encourage pet visits! Depending on the assisted living home, we may allow the pet to live in the residential care home.
What are the visiting hours?
You are free to come and visit your loved one as often as you like. You can visit as early as 9 am and stay as late as 6 pm. We kindly ask that you call the home ahead of time to let the caregivers know when to expect your arrival.
Do you have a volunteer program?
Yes, we do!
There are many volunteer opportunities that we would love for anyone to be a part of. Some events and activities include:
Help host birthday parties | Teach or assist with arts & crafts | Help residents open mail | Visit and converse with residents | Help with decorating, serving, or cleaning up after an activity/event | Bring your pet for a playdate with the residents.
We are always open to other ideas.
How often will my loved one be able to participate in activities?
Our Activities Director will visit the home twice a week to conduct activities with any residents who are interested and want to participate. Activities range from arts and crafts to science experiments, exercising and stretching, to playing games. A full list of activities can be found here.
Each home will also have some activities like puzzles, coloring books, card games, bingo, etc. for your loved one to do when the Activities Director is not at the home.
What safety measures do 4 Seasons Senior Living take to keep my loved one safe?
All of our residential care homes have Ring doorbell home security installed so we can monitor who is coming and going. All of the homes are locked from the inside so a caregiver will have to open the door to let any visitors into the group home. There is also a special lock on the inside of the door so residents are not able to open the door and leave the home on their own. The majority of our residents are in wheelchairs or walkers so each home is open floored and has non-slip floors. All the homes are uniquely designed to prevent confusion for memory care residents.
Find answers to your questions about senior care, caregivers, and cost
Does 4 Seasons Senior Living have various levels of care?
We are able to provide care to adults as long as they are medically stable. We can care for seniors that are ambulatory and able to communicate all the way to being non-verbal and bed-bound. We do provide different levels of care for each resident, but we refrain from labeling each senior as a particular care level.
How do you personalize care for each individual?
At 4 Seasons Senior Living, we really do believe in personalized and quality senior care. Each resident goes through an extensive screening and transition process when they move in. That process involves a lot of preparation, open communication, and support from the resident's family, friends, and medical providers. Our staff uses this information to set up a fully customized senior care plan for each resident. This ensures we are meeting each resident's needs and wants.
Is 4 Seasons Senior Living able to care for my loved one as they age?
Yes. We are considered Aging in Place and we are able to care for your loved one as their needs progress. We are able to provide end-of-life care as well.
Does 4 Seasons Senior Living accept seniors with aggressive behavior problems?
No, we do not accept adults that are highly aggressive due to safety reasons. We do not want our other residents to feel anxious around aggressive individuals.
We do accept seniors with Alzheimer's and dementia and other various medical conditions.
What type of insurance does 4 Seasons Senior Living take?
We accept long-term care insurance, VA benefits, and private pay. We do not accept Medicare or Medicaid. Feel free to call us if you have any questions.
Call our office at 972 - 584-9880.
Does the monthly cost change when my loved one's needs increase?
No. We are aging in place and are prepared to help our residents in every way we can. If drastic medical changes occur with a resident, 4 Seasons Senior Living may need to re-evaluate the resident and discuss costs with the family.
How soon would I be able to move my loved one into your residential care home?
We would be able to move your loved one into one of our group homes within 24 to 48 hours.
Will the same caregivers always be working in the group home?
Most of the time. If a caregiver is unable to make it to their shift, we will find a replacement. We will try to have a caregiver the residents are familiar with cover the shift, but if they are not able to then we will find a caregiver who is best suited to care for the residents in that home.
What happens if my loved one doesn't get along with one of the caregivers?
We have never experienced a resident not getting along with one of our caregivers. If this were to happen we would make the necessary adjustments to ensure everyone will be happy.
How do you choose which caregivers work in the group home?
We place caretakers at the group home based on their experience and skillset to make sure all residents receive proper care and personality to ensure that everyone will get along and feel comfortable around each other.
Are caregivers trained to care for special needs?
Yes. Caretakers are trained to care for seniors with Alzheimer's and dementia.
What certification do 4 Seasons Senior Living caregivers have?
Our caregivers undergo a 5-part screening and interview process, a background check, and a drug test to make sure they are qualified to provide the best care. We also have Certified Nursing Assistants.
What is the price range?
The starting price for a private room is $4,250. There is a one-time non-refundable community fee prior to moving in.